Digital360 Roadmap

A dynamic cluster of blue particles forms an abstract circular shape against a vibrant gradient backdrop of light purple to bright pink, creating a lively, energetic feel.

Digital360 is a City of Kingston initiative aimed to shape the future of how the City uses digital tools and data to enhance the quality, experience, and trust of the services it delivers to residents.

Digital services refers to the way technology and data help the City serve people better — whether that’s finding information online, reporting an issue through your smartphone, or digital systems that help manage traffic lights, water, or waste collection.

This survey is an opportunity for you to share what aspects of our digital service delivery matters most to you as we plan

A dynamic cluster of blue particles forms an abstract circular shape against a vibrant gradient backdrop of light purple to bright pink, creating a lively, energetic feel.

Digital360 is a City of Kingston initiative aimed to shape the future of how the City uses digital tools and data to enhance the quality, experience, and trust of the services it delivers to residents.

Digital services refers to the way technology and data help the City serve people better — whether that’s finding information online, reporting an issue through your smartphone, or digital systems that help manage traffic lights, water, or waste collection.

This survey is an opportunity for you to share what aspects of our digital service delivery matters most to you as we plan for future improvement.

We want to understand the challenges you face today when interacting digitally with the City and City services, and the opportunities you see for the future. Your input will directly guide the Digital360 Roadmap, a plan to ensure the City is meeting the real needs and priorities of the Kingston community in our digital practices.

Stay Informed and Get Involved

At the center of forming our approach to Digital360 is a commitment to inclusive, transparent and accessible engagement. Your feedback is essential, and we want to know what you think about the current digital landscape from and how it can better serve your needs as a community member.

  • We are seeking your input to help shape the future of how the City of Kingston uses digital tools and data through the Digital360 initiative. Your feedback will guide the development of the Digital360 Roadmap, ensuring the City’s digital services reflect the real needs and priorities of our community.

    This survey takes about 6 minutes to complete and closes November 14 at 11:59 p.m. Your feedback will remain anonymous. If you would like to receive an alternate format of the survey by email, please let us know by contacting GetInvolvedKingston@CityofKingston.ca or calling 613-546-0000.

    Take Survey
Page last updated: 06 Nov 2025, 11:40 AM