What we heard engagement summary

Public Engagement Reporting

Public engagement on this project was at the Inform and Consult Levels of the IAP2 Spectrum of Public Participation. Throughout the project, staff maintained Frequently Asked Questions News & Updates sections on Get Involved Kingston, sharing project milestones and responses to questions that were received by email and the public engagement platform. Public engagement took place in two phases: pre-engagement and operational plan engagement.

The pre-engagement and operational plan engagement reports are now available as part of Council Report Number 24-204, including verbatim feedback.

What we heard during pre-engagement

Pre-engagement took place February 8 to September 20, 2024. The objective of this broad engagement was to receive questions, concerns and suggestions from interested and affected community members about the project; with community members invited to submit input on Get Involved Kingston, by phone, in writing, email and service request. Staff attended three community-led town halls on February 22nd, March 14th and April 25th . Pre-engagement statistics include:

  • 6,340 visits to the Get Involved Kingston project page.
  • 1,286 visits to the Frequently Asked Questions (FAQ) page.
  • 725 completed surveys from 540 participants.
  • Participants residing at K7M 7E8 completed surveys most frequently (30).
  • 13,000 Get Involved Kingston subscribers updated by email on Feb. 8, Feb. 16, March 15, April 26 and May 29.

What we heard during operational plan engagement

The operational plan engagement started September 23rd with an in-person public engagement session hosted by City staff. The session featured a staff presentation and information centres hosted by staff and project partners. A survey was hosted on Get Involved Kingston from September 23rd to October 4th. Participants could engage online, by phone or by mail. Paper copies of the survey were also available at the in-person session. A news release and Get Involved email newsletters were used to communicate these engagement opportunities.

Operational plan engagement statistics include:

  • 75 people attended the in-person engagement session
  • 624 participants visited the Get Involved Kingston Page
  • 190 participants completed the survey
  • 13,000 Get Involved Kingston participants notified of the engagement opportunities
  • Participants residing at K7M 7E8 completed surveys most frequently (13)