FAQ's

How do I sign up?

  • Sign up to the site by clicking on the 'Sign In' button and selecting ‘Register’
  • Choose a username and a password
  • Provide your email address, your name, and postal code
  • You will receive an email to confirm your email address
  • Return to the main page and click the 'Sign In' button

Note: your comments will appear under your username and you can comment anonymously through a username of your choice.

Why do I need to sign up to this site to provide input?

We ask you to sign up for the online platform because.

  • It helps to minimize the chance of the consultation being manipulated by someone who leaves many comments in support  or opposition of a position.
  • It allows us to update residents if there are changes about the consultation or the project by emailing them using the address provided on their sign-up form.

How do I provide input?

Your input can be submitted using the online options that are relevant to each of the projects that are currently open for consultation. Note: in order to provide input you need to be signed in. Input can also be provided by phone by calling 613-546-0000 and completing a survey with a Customer Experience Agent or by being added to a mailing list to receive paper copies by mail. Please Contact Us to be added to the mailing list. 

Why is the City of Kingston using an online public engagement platform?

Public engagement usually involves attending an open house, public meeting or providing a letter to Council. Using an online public engagement platform is In an effort made by the City of Kingston to reach more residents and to give residents an opportunity to provide input on projects and to bring ideas forward.

  • It is a great way to keep up-to-date and provide input.
  • View comments and input that other residents are providing and respond with your own views.
  • An opportunity to participate without having to attend a public engagement session.

Can I use this site anonymously?

Yes, you can use this website anonymously. Even when you register and post comments, your anonymity is protected because you are identified by your chosen screen name.

Bang the Table Pty Ltd hosts this website on behalf of the City of Kingston and will not reveal the identities of account holders to the City of Kingston. Any communication will always come to you through the platform so your email address is not shared.

What happens to my input?

All input and ideas are compiled and sent to the relevant project manager to inform the recommendation and/or decision making.

Input provided online is used in collaboration with other in-person consultation activities like open houses, public meetings pop-up events, workshops and other similar activities.

Note: All comments you make through Get Involved Kingston become public records.

Project updates

When you complete a survey on Get Involved Kingston, you will also receive email updates specific to the project you offered input on. You can unsubscribe from emails at any time by emailing communications@cityofkingston.ca or by clicking the unsubscribe button at the bottom of emails received from Get Involved Kingston.

You can also opt-in to receive news and updates about specific projects. To subscribe, visit the project page you'd like to follow, enter your email into the box found under "stay informed," and click subscribe.

Is my privacy protected?

Your privacy is protected and the City will only use your email address to contact you with updates and to invite you to participate in consultations. Your email address will not be distributed to any third party or used for any other purpose.

For more information, see our Privacy Policy

Who can I contact about Get Involved Kingston?

Get Involved Kingston is coordinated by the City of Kingston’s communications and public engagement division.

If you have any questions please email ContactUs@CityofKingston.ca or call 613-546-0000.

If you have any project-specific questions, please contact the project manager. Look for contact details under ‘Who’s listening’ on the project page.

How is the site moderated?

All discussion forums, guest books and questions and answers are moderated 24 hours a day 7 days a week for inappropriate language, comments that disrespect other participants and for comments that are off topic. Moderators will guide off topic discussions back on track.

All moderation is carried out by EngagementHQ for the City of Kingston. Moderators do not edit or alter any comments and will only remove comments deemed to be significantly off topic, offensive or malicious, in which case they are removed from the site immediately and the person who posted the comment is advised by email. Please refer to the moderation and etiquette guidelines.