To support the needs of the community across the housing continuum, we have acquired properties for the purpose of affordable, transitional, and supportive housing for several years. As outlined in the City’s 2023-26 Strategic Priorities, Council has provided specific direction to staff to diversify emergency shelter and transitional/supportive housing across a broader geography to ensure that the concentration of housing services does not further concentrate and thereby stigmatize vulnerable populations.
Significant progress has been made in our local emergency housing responses, with five new services opening over a six months period from Q4 of 2025 to Q1 of 2026. We are fortunate to have strong community partners and agencies to support successful housing programs and projects.
There are many factors impacting how information on housing and homelessness projects can be shared with community, and when that information can be shared. These practices follow the Municipal Act 2001, a number of different City policies, and are based in a human rights based approach to housing and related services to for vulnerable residents.
On Feb. 3, 2026, Council directed us to review our current public consultation and engagement practices related to new and existing supportive housing, and to bring forward recommendations to improve these processes. As we develop recommendations for how we engage we are consulting with housing and homelessness service providers, individuals with lived experience, and all interested community members, we want to make sure that any enhanced approaches meet the needs of the community. Feedback will be included in our report to Council and taken into consideration for future enhancements to these processes.
Get involved
Complete a short survey by Sept. 15 to tell us how you want to receive information from us, ways that you would like to be engaged, and things that we can do to help make engagement easier and more accessible.
Come to a drop-in information session or visit us at an informal pop-up event throughout the fall
Read about related projects and policies that affect how decisions related to housing are made
Send us an email with any other suggestions you may have specific to housing solutions consultation
To support the needs of the community across the housing continuum, we have acquired properties for the purpose of affordable, transitional, and supportive housing for several years. As outlined in the City’s 2023-26 Strategic Priorities, Council has provided specific direction to staff to diversify emergency shelter and transitional/supportive housing across a broader geography to ensure that the concentration of housing services does not further concentrate and thereby stigmatize vulnerable populations.
Significant progress has been made in our local emergency housing responses, with five new services opening over a six months period from Q4 of 2025 to Q1 of 2026. We are fortunate to have strong community partners and agencies to support successful housing programs and projects.
There are many factors impacting how information on housing and homelessness projects can be shared with community, and when that information can be shared. These practices follow the Municipal Act 2001, a number of different City policies, and are based in a human rights based approach to housing and related services to for vulnerable residents.
On Feb. 3, 2026, Council directed us to review our current public consultation and engagement practices related to new and existing supportive housing, and to bring forward recommendations to improve these processes. As we develop recommendations for how we engage we are consulting with housing and homelessness service providers, individuals with lived experience, and all interested community members, we want to make sure that any enhanced approaches meet the needs of the community. Feedback will be included in our report to Council and taken into consideration for future enhancements to these processes.
Get involved
Complete a short survey by Sept. 15 to tell us how you want to receive information from us, ways that you would like to be engaged, and things that we can do to help make engagement easier and more accessible.
Come to a drop-in information session or visit us at an informal pop-up event throughout the fall
Read about related projects and policies that affect how decisions related to housing are made
Send us an email with any other suggestions you may have specific to housing solutions consultation
On Feb. 3, 2026, Council directed us to review our current public consultation and engagement practices related to new and existing supportive housing, and to bring forward recommendations to improve these processes. As we develop recommendations for how we engage we are consulting with housing and homelessness service providers, individuals with lived experience, and all interested community members, we want to make sure that any enhanced approaches meet the needs of the community.
This survey focuses on how the City can enhancecommunications and engagement within those requirements, and things we can do to make sure it is easy to find information about housing solutions and to take part in the consultation process. This survey will take approximately 8 minutes to complete. Your feedback will be included in our report to Council and taken into consideration for future enhancements to these processes.
Alternative methods to complete this survey:
Complete a copy by phone by calling 613-546-0000
Pick up and complete a paper copy at Housing & Social Services (362 Montreal Street) or a local shelter provider
Print a paper copy then drop it off at any City recreation facility or City Hall
Notice of Collection: All information received will be compiled and considered by staff for use under the purposes of this site. Information will be collected and used in accordance with the Municipal Freedom of Information and Protection of Privacy Act and other relevant privacy legislation. All comments made on this site are available to the public and may form part of public records.
We use the IAP2 Spectrum of Public Participation to let you know how feedback on a project will be used. Here's how we are seeking and using your feedback on this project.
Inform: We will keep you informed by providing balanced and objective information to assist you in understanding the problem, alternatives, opportunities and/or solutions.
Consult: We will keep you informed, listen to and acknowledge concerns and aspirations, and provide feedback on how public input influenced the decision.
