Bang the Table Pty Ltd (Bang the Table) hosts this site on behalf of City of Kingston.
Bang the Table takes the privacy of the participants using this site very seriously.
By using the Site, you consent to Bang the Table using information we collect about your use of the site, your interests and behaviour. Our collection, use and disclosure of your personal information is regulated by the Personal Information Protection and Electronic Documents Act (Canada), or similar privacy legislation applicable in your Province, as amended from time to time. You can find more information about your privacy rights at the web site of the Office of the Privacy Commissioner of Canada (OPC), https://www.priv.gc.ca/en/.
The collection, use, retention, disclosure and destruction of personal information, online or offline, by municipalities is governed by the Municipal Freedom of Information and Protection of Privacy Act and all other applicable privacy laws.
How the City responds to your ideas
City staff will respond to the ideas you submit through the What is your idea? page. When you submit your idea, it is sent to the City’s Customer Response Management (CRM) system – which is separate from this Get Involved site. The CRM produces a “work ticket” that is then sent to the relevant staff member. The CRM allows the City to track citizen input and staff response. If your email address is already in this City system, you may receive a response from staff using your real name vs. your Get Involved username.
Who do I contact for more information?
Corporate Records & Information Officer
What information do we collect?
Basic Identifying Information
We collect information from you when you register to use this site. This information may vary depending on the specific needs of City of Kingston, however, at a minimum is includes your:
- Screen Name
- Email Address
- Postal Code
Additional demographic information such as your age, sex, and interests may also be collected at this time. You can click the Register to Have your Say link to check this.
We collect information that you put on the site after you have signed up including but not limited to:
- Comments in forums
- Votes on other comments in forums
- Responses to surveys and quick polls
We collect information about your behaviour on the site including but not limited to:
- Documents downloaded from the library
- Videos viewed
- Pages viewed
Note that you can browse the site completely anonymously without signing up.
Why do we collect this information?
To Collect and Collate your Feedback to Inform Better Policy
The principle reason for collecting this information is to help inform the creation of better policy. The information is therefore provided to City of Kingston for analysis and interpretation at their discretion.
To Send you Periodic Emails
The email address you provide for registering on the site may be used by either Bang the Table or City of Kingston to send you information and updates pertaining to the issues discussed on this site or any other site that we feel may be of interest to you.
Note: If at any time you would like to unsubscribe from receiving future emails, we include a simple unsubscribe link at the bottom of each email.
To Protect the Integrity of the Discussion
By monitoring the information you provide we are able to protect the integrity of the discussion from individuals and groups who may attempt to unduly influence the outcomes of the consultation process.
To Improve the Website & Software
The principle use of this information by Bang the Table is to help us to improve this website and the software that underpins it. We are continually striving to improve the experience of our participants based on your feedback.
Who has access to this information?
When you register for a user account you provide three types of information:
- Publicly available information
- Information available to both City of Kingston and Bang the Table
- Information available to Bang the Table only
Publicly Available Information
Publicly available information is limited to your screen name and any comments you leave under that name in the forums or other tools on the site.
Individual survey responses, voting patterns and quick poll responses will not immediately be made available publicly on the site, however, feedback (including overall results of polls and surveys, and in some instances, unidentifiable and randomly chosen quotes or comments from surveys) may be published in publicly available reports at the end of the consultation period.
Please also keep in mind, however, that under the Municipal Freedom of Information and Protection of Privacy Act submissions uploaded to this site can be made available for public viewing by City of Kingston at its own volition or at the request of a member of the public.
Information available to both City of Kingston and Bang the Table includes:
- All information from the Registration form.
- Survey, Quick Poll, and comment voting responses
- General site activity such as document downloads.
Information Available to Bang the Table only
Information which is available only to Bang the Table is restricted to your IP address for site security purposes.
Do we disclose any information to third parties other than City of Kingston?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property or safety.
However, we may from time to time notify you about other sites we are managing when we feel they may of direct relevance and interest to you. Please note that you can easily unsubscribe from these notifications at any time.
Third Party Links
Occasionally City of Kingston may include links to third party sites. These third parties have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Notice of Collection
Personal information, as defined by the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), including (but not limited to) your name, contact information, and comments, is collected and will be used in accordance with MFIPPA and all other relevant privacy laws. All information received will be compiled and considered by staff for use under the purposes of this site. All comments made on this site are available to the public and may form part of public records.