Accessibility Plan 2026 to 2028

A graphic depicting people with disabilities.

The City of Kingston is committed to creating an inclusive environment for residents of all abilities. The Multi-Year Accessibility Plan is what the City of Kingston follows to prevent and remove barriers to accessibility and is required under the Accessibility for Ontarians with Disabilities Act (AODA). The plan builds on the City’s success of meeting the legislative requirements and vision of going above and beyond to make municipal services and facilities more accessible and inclusive.

The current plan ends in 2025, and we are asking for input as we write the update.

Keep in mind, the City of Kingston Multi-Year Accessibility Plan covers only City facilities, services, and public places. Private businesses, their physical layout, and services, are under the jurisdiction of the province under the AODA and the Ontario Building Code.

You can review the progress that has been made on the last plan. This will show what action was taken on previous goals.

Get Involved

As we draft the updated plan we are looking for feedback on what could be included, what has worked and what could be improved.

  • Share your ideas! Let us know your thoughts about what the City could implement to remove barriers for people with disabilities by March 9.
  • Take our survey. This short survey focuses on what areas of the accessibility plan the City has made progress in and what areas need to be focused on. Provide your feedback by March 9.
  • Volunteer to tell us more. We want to hear from individuals with lived experience who are interested in going a little more in depth through a short one-on-one interview to shed light on barriers you face. If you would like to apply please fill out an application by March 9 and indicate your interest in participating in the interviews.

We are committed to making engagement accessible, if you require an alternate format to participate please let us know, options for engagement are listed below:

  1. Offer feedback here on Get Involved Kingston.
  2. Request an alternate format of any communications and public engagement documents by calling 613-546-0000 or emailing contactus@cityofkingston.ca Offer your feedback by mail.
  3. Call 613-546-0000 to request a postage paid and pre-addressed envelope.
  4. Offer feedback by phone by calling 613-546-0000 and speak to a Customer Experience Agent.

The City of Kingston is committed to creating an inclusive environment for residents of all abilities. The Multi-Year Accessibility Plan is what the City of Kingston follows to prevent and remove barriers to accessibility and is required under the Accessibility for Ontarians with Disabilities Act (AODA). The plan builds on the City’s success of meeting the legislative requirements and vision of going above and beyond to make municipal services and facilities more accessible and inclusive.

The current plan ends in 2025, and we are asking for input as we write the update.

Keep in mind, the City of Kingston Multi-Year Accessibility Plan covers only City facilities, services, and public places. Private businesses, their physical layout, and services, are under the jurisdiction of the province under the AODA and the Ontario Building Code.

You can review the progress that has been made on the last plan. This will show what action was taken on previous goals.

Get Involved

As we draft the updated plan we are looking for feedback on what could be included, what has worked and what could be improved.

  • Share your ideas! Let us know your thoughts about what the City could implement to remove barriers for people with disabilities by March 9.
  • Take our survey. This short survey focuses on what areas of the accessibility plan the City has made progress in and what areas need to be focused on. Provide your feedback by March 9.
  • Volunteer to tell us more. We want to hear from individuals with lived experience who are interested in going a little more in depth through a short one-on-one interview to shed light on barriers you face. If you would like to apply please fill out an application by March 9 and indicate your interest in participating in the interviews.

We are committed to making engagement accessible, if you require an alternate format to participate please let us know, options for engagement are listed below:

  1. Offer feedback here on Get Involved Kingston.
  2. Request an alternate format of any communications and public engagement documents by calling 613-546-0000 or emailing contactus@cityofkingston.ca Offer your feedback by mail.
  3. Call 613-546-0000 to request a postage paid and pre-addressed envelope.
  4. Offer feedback by phone by calling 613-546-0000 and speak to a Customer Experience Agent.

  • Accessibility Plan Survey

    This short survey focuses on what areas of the accessibility plan the City has made progress in and what areas need to be focused on. All questions are optional, depending on your answers it should take no more than 10 minutes to complete. If you need an alternate format of this survey please call 613-546-000 or email GetInvolvedKingston@Cityofkingston.ca. 

    Survey closes Sunday, March 9 at 4 p.m.


    Take Survey

  • Interview Application

    We’re looking to set up one on one interviews with up to 10 participants to hear about your individual experiences with accessibility and the City of Kingston. Interviews would be approximately one hour and would be hosted online using Teams. Participants would receive a cash honorarium for their participation. If you’re interested in being considered for these interviews please submit your interest and contact info using this form. Spaces are limited and if we receive more interest than we have space for participants will be selected by random draw. 

    Applications close Sunday, March 9, at 4 p.m.

    Take Survey
Page last updated: 11 Feb 2025, 04:47 PM