As Kingston continues to grow, its transit system must evolve to meet the changing needs of the community. That’s why the City of Kingston is undertaking a Transit Service Review to develop a community-supported transit system that is designed with the future in mind. The City has partnered with Dillon Consulting Limited to create new guidelines for transit service and to conduct a comprehensive review of the City’s transit system.
Together, we’re developing a plan for transit services that will support growth, modernize options and reflect the new transportation landscape. The goal is to build a robust, reliable, user-friendly transit system that serves all of Kingston.
Share your feedback
Your feedback is essential - at the centre of the review process is a commitment to inclusive, transparent and accessible engagement. In round 1, we listened to your input on the draft service guidelines and the potential for rural on-demand transit.
We are looking for your feedback to continue refining the draft concepts. The draft network map is based on rider travel patterns and your feedback on the draft service guidelines presented in fall 2025.
If you have any further questions or comments, reach us directly by emailing vcopetti@cityofkingston.ca. If you require assistance or an alternate format, please call 613-546-0000 or email ContactUs@CityofKingston.ca.
Thank you again for your ongoing interest in the Kingston Transit Service Review. Subscribe to updates using the follow project feature on this page.
As Kingston continues to grow, its transit system must evolve to meet the changing needs of the community. That’s why the City of Kingston is undertaking a Transit Service Review to develop a community-supported transit system that is designed with the future in mind. The City has partnered with Dillon Consulting Limited to create new guidelines for transit service and to conduct a comprehensive review of the City’s transit system.
Together, we’re developing a plan for transit services that will support growth, modernize options and reflect the new transportation landscape. The goal is to build a robust, reliable, user-friendly transit system that serves all of Kingston.
Share your feedback
Your feedback is essential - at the centre of the review process is a commitment to inclusive, transparent and accessible engagement. In round 1, we listened to your input on the draft service guidelines and the potential for rural on-demand transit.
We are looking for your feedback to continue refining the draft concepts. The draft network map is based on rider travel patterns and your feedback on the draft service guidelines presented in fall 2025.
If you have any further questions or comments, reach us directly by emailing vcopetti@cityofkingston.ca. If you require assistance or an alternate format, please call 613-546-0000 or email ContactUs@CityofKingston.ca.
Thank you again for your ongoing interest in the Kingston Transit Service Review. Subscribe to updates using the follow project feature on this page.
The City of Kingston is undergoing a Transit Service Review and needs your input! This study is meant to better understand existing travel patterns and the user satisfaction with the existing conventional transit and specialized transit (Kingston Access Bus). The findings of this study will be used to provide direction on future transit expansion and service in Kingston.
We want to hear from you! Please take a moment to fill out the survey. Whether you use transit, drive a vehicle, or walk, we want to hear from you! Your responses will help us understand travel patterns and the potential to invest in transit to address some of the needs.
Estimated time to complete survey is 20 minutes depending on the length of answers.
All information received will be compiled and considered by staff for use under the purposes of this site. Information will be collected and used in accordance with the Municipal Freedom of Information and Protection of Privacy Act and other relevant privacy legislation. All comments made on this site are available to the public and may form part of public records.
The City will give written notice in accordance with the Municipal Freedom of Information and Protection of Privacy Act to affected persons before granting a request for access to a record created through this survey if it includes personal information that the City has reason to believe might constitute an unjustified invasion of personal privacy.
In order to take this survey you will need to be logged into your Get Involved Kingston account. If you do not have an account you can sign up for one, it’s free and takes less than five minutes. The requirement for an account protects the integrity of the survey process and allows you to receive updates on how the feedback from this survey is used. Additionally, once you have an account you can use it across Get Involved Kingston to participate in a number of other projects and provide feedback.
We use the IAP2 Spectrum of Public Participation to let you know how feedback on a project will be used. Here's how we are seeking and using your feedback on this project.
Inform: We will keep you informed by providing balanced and objective information to assist you in understanding the problem, alternatives, opportunities and/or solutions.
Consult: We will keep you informed, listen to and acknowledge concerns and aspirations, and provide feedback on how public input influenced the decision.
Involve: We will work with you to ensure that your concerns and aspirations are considered and evaluated and provide feedback on how public input influenced the decision.
Notice of Collection
All information received will be compiled
and considered by staff for use under the purposes of this site. Information
will be collected and used in accordance with the Municipal Freedom of Information and Protection of Privacy Act and other relevant privacy
legislation. All comments made on this site are available to the public
and may form part of public records.
