Kingston Transit Service Review

As Kingston continues to grow, its transit system must evolve to meet the changing needs of the community. That’s why the City of Kingston is undertaking a Transit Service Review to develop a community-supported transit system that is designed with the future in mind. The City has partnered with Dillon Consulting Limited to create new guidelines for transit service and to conduct a comprehensive review of the City’s transit system.

Together, we’ll develop a plan for transit services that will support growth, modernize options and reflect the new transportation landscape. Kingston needs a service plan to provide a clear roadmap for transit improvements to create a system that meets the needs of today’s residents and anticipates the demands of tomorrow. The goal is to build a robust, reliable, user-friendly transit system that serves all of Kingston.

Stay Informed and Get Involved

At the center of the review process is a commitment to inclusive, transparent and accessible engagement. Your feedback is essential, and we want to know what you think about the current transit system and how it can better serve your needs.

Listen to the October episode of Tell Me More, the City of Kingston podcast to hear from the project team about how your input will be used.

Upcoming public engagement opportunities

There are opportunities to share your thoughts and help shape the future of transit in Kingston. Join us to learn more about transit, provide feedback on service standards and have your say on the future of Kingston’s network. Let us know how often our buses should arrive, where our routes should go, the potential for options in currently unserved areas, and more by participating in one or more of the following:

  • Ask a question: Use the question tab below to submit your question about the service review to the project team.

More opportunities to engage will be announced here and shared with subscribers once details are confirmed. Subscribe to updates using the follow project feature on this page.

As Kingston continues to grow, its transit system must evolve to meet the changing needs of the community. That’s why the City of Kingston is undertaking a Transit Service Review to develop a community-supported transit system that is designed with the future in mind. The City has partnered with Dillon Consulting Limited to create new guidelines for transit service and to conduct a comprehensive review of the City’s transit system.

Together, we’ll develop a plan for transit services that will support growth, modernize options and reflect the new transportation landscape. Kingston needs a service plan to provide a clear roadmap for transit improvements to create a system that meets the needs of today’s residents and anticipates the demands of tomorrow. The goal is to build a robust, reliable, user-friendly transit system that serves all of Kingston.

Stay Informed and Get Involved

At the center of the review process is a commitment to inclusive, transparent and accessible engagement. Your feedback is essential, and we want to know what you think about the current transit system and how it can better serve your needs.

Listen to the October episode of Tell Me More, the City of Kingston podcast to hear from the project team about how your input will be used.

Upcoming public engagement opportunities

There are opportunities to share your thoughts and help shape the future of transit in Kingston. Join us to learn more about transit, provide feedback on service standards and have your say on the future of Kingston’s network. Let us know how often our buses should arrive, where our routes should go, the potential for options in currently unserved areas, and more by participating in one or more of the following:

  • Ask a question: Use the question tab below to submit your question about the service review to the project team.

More opportunities to engage will be announced here and shared with subscribers once details are confirmed. Subscribe to updates using the follow project feature on this page.

  • Survey Extended to Nov. 2

    Thank you to everyone who has taken time to fill out a copy of the service review survey. The response so far has been great and we appreciate the feedback.

    We are extending the deadline to complete the survey until Nov. 2. So if there people in your life and community who would like to fill it out and haven’t yet there is a little more time to do so.

    Thank you again for your time and feedback.

    • Transit Service Review Project Team
Page last updated: 03 Nov 2025, 09:46 AM