Kingston Transit Service Review

As Kingston continues to grow, its transit system must evolve to meet the changing needs of the community. That’s why the City of Kingston is undertaking a Transit Service Review to develop a community-supported transit system that is designed with the future in mind. The City has partnered with Dillon Consulting Limited to create new guidelines for transit service and to conduct a comprehensive review of the City’s transit system.

Where we are in the process

We are in the very earliest stages of this process. All of the maps and routes you will see are for discussion purposes only.

  • Materials, including maps and routes are initial draft concepts developed for discussion.
  • There are no final plans, approved changes or implementation timeline. 
  • This stage is intended to allow ample time for feedback and iteration, we want to know how to improve upon these drafts.

This phase is intended to support input, conversation, and iteration.

What we’re asking from you

Community members and riders are being asked to review the concepts and provide feedback on how well the drafts and proposed route ideas reflect travel patterns, where gaps or challenges may exist, and what impacts potential changes could have on their trips.

Together, we will develop a plan for transit services that will support growth, modernize options and reflect the new transportation landscape. The goal is to build a robust, reliable, user-friendly transit system that serves all of Kingston.

Get Involved and Stay Informed

We’d love to hear from you. This phase of the project is focused on public consultation and listening.

If you would like to participate you can attend an upcoming public consultation event and or complete a survey by May 15.

Upcoming Public consultation events

  • Date TBD in person at Rideau Heights Community Centre. This open house is being rescheduled to allow time to incorporate feedback and present updated concepts. Check back for updates.

Background information and draft studies

Your questions - answered

We're publishing answers to common questions we have received. Check out our frequently asked questions page.

April 23 online open house

An online open house was hosted on April 23, 2026. The project and work to date was summarized and the project team answered questions from community members. The entire presentation and Q&A is available to view below.


As Kingston continues to grow, its transit system must evolve to meet the changing needs of the community. That’s why the City of Kingston is undertaking a Transit Service Review to develop a community-supported transit system that is designed with the future in mind. The City has partnered with Dillon Consulting Limited to create new guidelines for transit service and to conduct a comprehensive review of the City’s transit system.

Where we are in the process

We are in the very earliest stages of this process. All of the maps and routes you will see are for discussion purposes only.

  • Materials, including maps and routes are initial draft concepts developed for discussion.
  • There are no final plans, approved changes or implementation timeline. 
  • This stage is intended to allow ample time for feedback and iteration, we want to know how to improve upon these drafts.

This phase is intended to support input, conversation, and iteration.

What we’re asking from you

Community members and riders are being asked to review the concepts and provide feedback on how well the drafts and proposed route ideas reflect travel patterns, where gaps or challenges may exist, and what impacts potential changes could have on their trips.

Together, we will develop a plan for transit services that will support growth, modernize options and reflect the new transportation landscape. The goal is to build a robust, reliable, user-friendly transit system that serves all of Kingston.

Get Involved and Stay Informed

We’d love to hear from you. This phase of the project is focused on public consultation and listening.

If you would like to participate you can attend an upcoming public consultation event and or complete a survey by May 15.

Upcoming Public consultation events

  • Date TBD in person at Rideau Heights Community Centre. This open house is being rescheduled to allow time to incorporate feedback and present updated concepts. Check back for updates.

Background information and draft studies

Your questions - answered

We're publishing answers to common questions we have received. Check out our frequently asked questions page.

April 23 online open house

An online open house was hosted on April 23, 2026. The project and work to date was summarized and the project team answered questions from community members. The entire presentation and Q&A is available to view below.


Page last updated: 29 Apr 2026, 10:48 AM