Kingston Transit Service Review

As Kingston continues to grow, its transit system must evolve to meet the changing needs of the community. That’s why the City of Kingston is undertaking a Transit Service Review to develop a community-supported transit system that is designed with the future in mind. The City has partnered with Dillon Consulting Limited to create new guidelines for transit service and to conduct a comprehensive review of the City’s transit system.

Together, we’ll develop a plan for transit services that will support growth, modernize options and reflect the new transportation landscape. Kingston needs a service plan provide a clear roadmap for transit improvements to create a system that meets the needs of today’s residents and anticipates the demands of tomorrow. The goal is to build a robust, reliable, user-friendly transit system that serves all of Kingston.

Stay Informed and Get Involved

At the center of the review process is a commitment to inclusive, transparent and accessible engagement. Your feedback is essential, and we want to know what you think about the current transit system and how it can better serve your needs.

Upcoming public engagement opportunities

There are opportunities to share your thoughts and help shape the future of transit in Kingston. Join us to learn more about transit, provide feedback on service standards and have your say on the future of Kingston’s network. Let us know how often our buses should arrive, where our routes should go, the potential for options in currently unserved areas, and more by participating in one or more of the following:

  • Attend our Virtual Public Information Center on Sept. 29 from 7-8:30 p.m. Registration coming soon!
  • Ask a question: Use the question tab below to submit your question about the service review to the project team.
  • Complete our community survey (Coming soon!)

More opportunities to engage will be announced here and shared with subscribers once details are confirmed. Subscribe to updates using the follow project feature on this page.

As Kingston continues to grow, its transit system must evolve to meet the changing needs of the community. That’s why the City of Kingston is undertaking a Transit Service Review to develop a community-supported transit system that is designed with the future in mind. The City has partnered with Dillon Consulting Limited to create new guidelines for transit service and to conduct a comprehensive review of the City’s transit system.

Together, we’ll develop a plan for transit services that will support growth, modernize options and reflect the new transportation landscape. Kingston needs a service plan provide a clear roadmap for transit improvements to create a system that meets the needs of today’s residents and anticipates the demands of tomorrow. The goal is to build a robust, reliable, user-friendly transit system that serves all of Kingston.

Stay Informed and Get Involved

At the center of the review process is a commitment to inclusive, transparent and accessible engagement. Your feedback is essential, and we want to know what you think about the current transit system and how it can better serve your needs.

Upcoming public engagement opportunities

There are opportunities to share your thoughts and help shape the future of transit in Kingston. Join us to learn more about transit, provide feedback on service standards and have your say on the future of Kingston’s network. Let us know how often our buses should arrive, where our routes should go, the potential for options in currently unserved areas, and more by participating in one or more of the following:

  • Attend our Virtual Public Information Center on Sept. 29 from 7-8:30 p.m. Registration coming soon!
  • Ask a question: Use the question tab below to submit your question about the service review to the project team.
  • Complete our community survey (Coming soon!)

More opportunities to engage will be announced here and shared with subscribers once details are confirmed. Subscribe to updates using the follow project feature on this page.

Ask a question about the Service Review!

Do you have a question about our review of Kingston Transit Service? Share your questions here with the project team. We will review and respond to questions relevant to the service review throughout the entire project. 

Have feedback for transit that isn't related to the service review? Reach out to us through our website or call us at 613-546-0000.

You need to be signed in to add your question.

Page published: 12 Sep 2025, 02:35 PM