Kingston Transit Service Review
As Kingston continues to grow, its transit system must evolve to meet the changing needs of the community. That’s why the City of Kingston is undertaking a Transit Service Review to develop a community-supported transit system that is designed with the future in mind. The City has partnered with Dillon Consulting Limited to create new guidelines for transit service and to conduct a comprehensive review of the City’s transit system.
Together, we’re developing a plan for transit services that will support growth, modernize options and reflect the new transportation landscape. The goal is to build a robust, reliable, user-friendly transit system that serves all of Kingston.
Share your feedback
Your feedback is essential - at the centre of the review process is a commitment to inclusive, transparent and accessible engagement. In round 1, we listened to your input on the draft service guidelines and the potential for rural on-demand transit.
We are looking for your feedback to continue refining the draft concepts. The draft network map is based on rider travel patterns and your feedback on the draft service guidelines presented in fall 2025.
Review the draft concepts
Review the draft network map, draft individual routes and draft service guidelines.
Take the online survey
We want to hear from you! Complete a survey by May 3.
Join us at a meeting
We’ll be hosting three upcoming meetings to hear what you think about the recommendations and new route classifications.
- Public Open House: April 15, 2026 at Memorial Hall in Kingston City Hall from 5:30 pm to 8:30 p.m.
- Virtual Public Information Centre: April 23, 2026 on Zoom from 7 p.m. to 8:30 p.m. Please register in advance.
- Public Open House: April 29, 2026 at Rideau Heights Community Centre 6 p.m. to 8:30 p.m.
Stay informed about the project
If you're unable to make one of the open houses, you can view the boards and materials that were presented.
If you have any further questions or comments, reach us directly by emailing vcopetti@cityofkingston.ca. If you require assistance or an alternate format, please call 613-546-0000 or email ContactUs@CityofKingston.ca.
Thank you again for your ongoing interest in the Kingston Transit Service Review. Subscribe to updates using the follow project feature on this page.
Ask a question about the Service Review!
Do you have a question about our review of Kingston Transit Service? Share your questions here with the project team. We will review and respond to questions relevant to the service review throughout the entire project.
Have feedback for transit that isn't related to the service review? Reach out to us through our website or call us at 613-546-0000.

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