Kingston Transit Service Review

As Kingston continues to grow, its transit system must evolve to meet the changing needs of the community. That’s why the City of Kingston is undertaking a Transit Service Review to develop a community-supported transit system that is designed with the future in mind. The City has partnered with Dillon Consulting Limited to create new guidelines for transit service and to conduct a comprehensive review of the City’s transit system.

Together, we’ll develop a plan for transit services that will support growth, modernize options and reflect the new transportation landscape. Kingston needs a service plan to provide a clear roadmap for transit improvements to create a system that meets the needs of today’s residents and anticipates the demands of tomorrow. The goal is to build a robust, reliable, user-friendly transit system that serves all of Kingston.

Stay Informed and Get Involved

At the center of the review process is a commitment to inclusive, transparent and accessible engagement. Your feedback is essential, and we want to know what you think about the current transit system and how it can better serve your needs.

Before the year is out, we have an important update to the Kingston Transit Service Review to share and a new opportunity to provide your thoughts.

Based on all the work completed in the fall we have three important updates you can read.

  1. Draft Service Guidelines: this memo outlines a draft version of service guidelines developed as part of that process.
  2. Rural Transit Preliminary Investigation: this memo is the first step in evaluating the possibility of expanding transit service to rural areas of Kingston.
  3. What we have heard so far: this article details the public engagement so far and what we have heard from community as part of it

What’s next?

You can submit comments on the two memos (Draft Service Guidelines, and Rural Transit Preliminary Investigation) until Jan. 11, 2026. You can do so by commenting on the article directly using your Get Involved account or by emailing vcopetti@cityofkingston.ca. If you require assistance or an alternate format please call 613-546-0000 or contact us.

After Jan. 11th, Kingston Transit will take all the feedback received and use it to finalize the draft recommendations.

In the first half of 2026, we will again reach out to consult on the future network and share more updates about next steps. Thank you again for your ongoing interest in the Kingston Transit Service Standards Review.

More opportunities to engage will be announced here and shared with subscribers once details are confirmed. Subscribe to updates using the follow project feature on this page.

As Kingston continues to grow, its transit system must evolve to meet the changing needs of the community. That’s why the City of Kingston is undertaking a Transit Service Review to develop a community-supported transit system that is designed with the future in mind. The City has partnered with Dillon Consulting Limited to create new guidelines for transit service and to conduct a comprehensive review of the City’s transit system.

Together, we’ll develop a plan for transit services that will support growth, modernize options and reflect the new transportation landscape. Kingston needs a service plan to provide a clear roadmap for transit improvements to create a system that meets the needs of today’s residents and anticipates the demands of tomorrow. The goal is to build a robust, reliable, user-friendly transit system that serves all of Kingston.

Stay Informed and Get Involved

At the center of the review process is a commitment to inclusive, transparent and accessible engagement. Your feedback is essential, and we want to know what you think about the current transit system and how it can better serve your needs.

Before the year is out, we have an important update to the Kingston Transit Service Review to share and a new opportunity to provide your thoughts.

Based on all the work completed in the fall we have three important updates you can read.

  1. Draft Service Guidelines: this memo outlines a draft version of service guidelines developed as part of that process.
  2. Rural Transit Preliminary Investigation: this memo is the first step in evaluating the possibility of expanding transit service to rural areas of Kingston.
  3. What we have heard so far: this article details the public engagement so far and what we have heard from community as part of it

What’s next?

You can submit comments on the two memos (Draft Service Guidelines, and Rural Transit Preliminary Investigation) until Jan. 11, 2026. You can do so by commenting on the article directly using your Get Involved account or by emailing vcopetti@cityofkingston.ca. If you require assistance or an alternate format please call 613-546-0000 or contact us.

After Jan. 11th, Kingston Transit will take all the feedback received and use it to finalize the draft recommendations.

In the first half of 2026, we will again reach out to consult on the future network and share more updates about next steps. Thank you again for your ongoing interest in the Kingston Transit Service Standards Review.

More opportunities to engage will be announced here and shared with subscribers once details are confirmed. Subscribe to updates using the follow project feature on this page.

Ask a question about the Service Review!

Do you have a question about our review of Kingston Transit Service? Share your questions here with the project team. We will review and respond to questions relevant to the service review throughout the entire project. 

Have feedback for transit that isn't related to the service review? Reach out to us through our website or call us at 613-546-0000.

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Page last updated: 18 Dec 2025, 06:38 PM