Multi-Year Accessibility Plan

Share on Facebook Share on Twitter Share on Linkedin Email this link


row of accessibility icons including ASL, service animal, cane, mobility

The City of Kingston is committed to creating an inclusive environment for residents of all abilities. The Multi-Year Accessibility Plan is what the City of Kingston follows to prevent and remove barriers to accessibility and is required under the Accessibility for Ontarians with Disabilities Act (AODA). The plan builds on the City’s success of meeting the legislative requirements and vision of going above and beyond to make municipal services and facilities accessible and inclusive.

The current plan ends in 2022, and we are asking for input on two key components:

  • ideas the City could implement to remove barriers for people with disabilities
  • feedback from residents, community groups and City staff on the draft plan

Keep in mind, the City of Kingston Multi-Year Accessibility Plan covers only City facilities, services, and public places. Private businesses, their physical layout, and services, are under the jurisdiction of the province under the AODA and the Ontario Building Code.

Accessible public engagement

  1. Offer feedback here on Get Involved Kingston.
  2. Request an alternate format of any communications and public engagement documents by calling 613-546-0000 or emailing contactus@cityofkingston.ca
  3. Offer your feedback by mail. Call 613-546-0000 to request a postage paid and pre-addressed envelope.
  4. Offer feedback by phone by calling 613-546-0000 and speak to a Customer Experience Agent.


row of accessibility icons including ASL, service animal, cane, mobility

The City of Kingston is committed to creating an inclusive environment for residents of all abilities. The Multi-Year Accessibility Plan is what the City of Kingston follows to prevent and remove barriers to accessibility and is required under the Accessibility for Ontarians with Disabilities Act (AODA). The plan builds on the City’s success of meeting the legislative requirements and vision of going above and beyond to make municipal services and facilities accessible and inclusive.

The current plan ends in 2022, and we are asking for input on two key components:

  • ideas the City could implement to remove barriers for people with disabilities
  • feedback from residents, community groups and City staff on the draft plan

Keep in mind, the City of Kingston Multi-Year Accessibility Plan covers only City facilities, services, and public places. Private businesses, their physical layout, and services, are under the jurisdiction of the province under the AODA and the Ontario Building Code.

Accessible public engagement

  1. Offer feedback here on Get Involved Kingston.
  2. Request an alternate format of any communications and public engagement documents by calling 613-546-0000 or emailing contactus@cityofkingston.ca
  3. Offer your feedback by mail. Call 613-546-0000 to request a postage paid and pre-addressed envelope.
  4. Offer feedback by phone by calling 613-546-0000 and speak to a Customer Experience Agent.
Page last updated: 25 May 2022, 01:22 PM