The deadline to complete the survey is extended to Jan. 19, 2026. To complete the survey by phone or email, contact us.
The City of Kingston is exploring the creation of a Municipal Service Corporation (MSC) to manage water and wastewater services as the city grows.
Background
In the evolving landscape of water and wastewater services, the creation of an MSC is an opportunity for the City and Utilities Kingston to improve service levels, enhance operational efficiencyand foster sustainable practices.
Looking to the future, the city is facing significant growth, with a projected population increase to 220,900 by 2051, requiring 29,300 new homes. This growth occurs amid a housing crisis, climate emergency, and economic uncertainty, prompting the city to proactively plan. Utilities Kingston and the City have identified essential infrastructure projects to support this growth, which exceed their current financial and human resource capacities. To address these challenges, the City is exploring the establishment of Municipal Services Corporations (MSCs) to enhance operational and financial capabilities, endorsed by the provincial government and Association of Municipalities of Ontario.
What is a Municipal Services Corporation (MSC)?
An MSC is created by a municipality to manage specific services or assets.An MSC can only provide a system or a service that the municipality would provide and is created under the provisions ofOntario Regulation 599/06 under the Municipal Act, 2001.
The deadline to complete the survey is extended to Jan. 19, 2026. To complete the survey by phone or email, contact us.
The City of Kingston is exploring the creation of a Municipal Service Corporation (MSC) to manage water and wastewater services as the city grows.
Background
In the evolving landscape of water and wastewater services, the creation of an MSC is an opportunity for the City and Utilities Kingston to improve service levels, enhance operational efficiencyand foster sustainable practices.
Looking to the future, the city is facing significant growth, with a projected population increase to 220,900 by 2051, requiring 29,300 new homes. This growth occurs amid a housing crisis, climate emergency, and economic uncertainty, prompting the city to proactively plan. Utilities Kingston and the City have identified essential infrastructure projects to support this growth, which exceed their current financial and human resource capacities. To address these challenges, the City is exploring the establishment of Municipal Services Corporations (MSCs) to enhance operational and financial capabilities, endorsed by the provincial government and Association of Municipalities of Ontario.
What is a Municipal Services Corporation (MSC)?
An MSC is created by a municipality to manage specific services or assets.An MSC can only provide a system or a service that the municipality would provide and is created under the provisions ofOntario Regulation 599/06 under the Municipal Act, 2001.
Utilities Kingston and the City of Kingston have identified essential infrastructure projects to support the projected population growth to 220,900 residents by 2051. This growth would mean adding 29,300 new homes, exceeding our current financial and human resource capacities to fund and build the necessary infrastructure to service existing and new development. To address these future challenges, we’re looking at establishing a Municipal Services Corporation (MSCs) for water and wastewater services. An MSC would enhance our operational and financial capabilities.
Under Ontario Regulation 599/06 under the Municipal Act, 2001, the City must consult with the public before establishing an MSC. Feedback received during public consultationwill be considered in the development of the MSC, ensuring the formation of aligns with the expectations of the community. Your feedback will also be used to shape future engagement and communications about the MSC.
This survey will take approximately 10 minutes to complete, and we strongly recommend you read the business case before starting the survey. The survey closes Jan. 19.
Notice of Collection
All information received will be compiled and considered by staff for use under the purposes of this site. Information will be collected and used in accordance with the Municipal Freedom of Information and Protection of Privacy Act and other relevant privacy legislation. All comments made on this site are available to the public and may form part of public records.
The City will give written notice in accordance with the Municipal Freedom of Information and Protection of Privacy Act to affected persons before granting a request for access to a record created through this survey if it includes personal information that the City has reason to believe might constitute an unjustified invasion of personal privacy. Learn more about the City’s accountability and transparency responsibilities on our website.
Get Involved Kingston Account
To take the survey you will need to be logged into your Get Involved Kingston account. If you do not have an account, you can sign up for one. It’s free and takes less than five minutes. The requirement for an account protects the integrity of the survey process and allows you to receive updates on how feedback from this survey is used.
To complete the survey without a Get Involved Kingston account, or to receive an alternate format, email GetInvolvedKingston@CityofKingston.ca or call 613-546-0000.
We use the IAP2 Spectrum of Public Participation to let you know how feedback on a project will be used. Here's how we are seeking and using your feedback on this project.
Inform: We will keep you informed by providing balanced and objective information to assist you in understanding the problem, alternatives, opportunities and/or solutions.
Consult: We will keep you informed, listen to and acknowledge concerns and aspirations, and provide feedback on how public input influenced the decision.
