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Consultation has concluded
The results are in!
The information gathered from the survey, along with various audits conducted throughout the year, help decide which initiatives the solid waste will undertake. See the results of the 2017 Waste Customer Satisfaction Survey.
This survey was conducted for the first time in November 2016 and found that:
88.9 per cent of respondents were satisfied or very satisfied with collection services,
89.3 per cent were satisfied with the blue/grey box recycling program and
84.8 per cent were satisfied with the green bin program
Your input continues to help focus our efforts to improve service – and reach the goal to divert 60 per cent of household waste from landfill by 2018. See the City’s waste pages for more information on all our programs and services.
The results are in!
The information gathered from the survey, along with various audits conducted throughout the year, help decide which initiatives the solid waste will undertake. See the results of the 2017 Waste Customer Satisfaction Survey.
This survey was conducted for the first time in November 2016 and found that:
88.9 per cent of respondents were satisfied or very satisfied with collection services,
89.3 per cent were satisfied with the blue/grey box recycling program and
84.8 per cent were satisfied with the green bin program
Your input continues to help focus our efforts to improve service – and reach the goal to divert 60 per cent of household waste from landfill by 2018. See the City’s waste pages for more information on all our programs and services.
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13 Nov 2017
The answers to the waste customer satisfaction survey will help focus efforts to improve service – and reach the goal to
divert 60 percent of household waste from landfill by 2018.
All information received will be compiled
and considered by staff for use under the purposes of this site.
Information
will be collected and used in accordance with the Municipal Freedom of
Information and Protection of Privacy Act and other relevant privacy
legislation. All comments made on this site are available to the public
and may form part of public records.