User experience survey
MyKingston is the City of Kingston resident portal where you can:
- Apply for programs and permits
- Register for programs and services
- Submit service requests, questions, or feedback
- View information related to your property, such as taxes or garbage pick up date
- Report an issue
The goal of this survey is to better understand your needs and experiences with MyKingston. You'll also have the opportunity to sign up to volunteer for user testing. Your input be used to provide insights into how we can enhance the portal and will be considered as we make our online platforms more effective and user-friendly for everyone.
If you would like to receive this survey by email, please let us know by contacting GetInvolvedKingston@CityofKingston.ca or calling 613-546-0000.
In appreciation of your time, after you complete the survey you will be entered into a draw to win a $100 pre-paid Visa gift card from the City of Kingston.
- Survey closes: Friday, Oct. 25 at 4 p.m.
- Time to complete: 12 minutes
To answer the survey, you'll need an account on our Get Involved Kingston site. This account is separate from MyKingston. If you haven't already created one, you'll need to sign up.